Q Two glass shops told me that it is not possible to repair my foggy thermal units. They both said that the moisture cannot be removed, and the units have to be replaced. How do I know that your system will work?

A People laughed at the Wright brothers when they claimed that people could fly. Similiarly, many people think that windows can't be fixed. Yes, they can. Our Patented defogging process has been in use in the Ottawa area for 20 years but it is not well known elsewhere. The windows repaired 20 years ago are still moisture free and doing fine. Now we are marketing it across Canada and this will soon become the standard way to solve the problem of foggy units.

Q Can all units be restored?

A The sooner the window is repaired, the better the results. All standard windows can have the moisture removed. However, if the unit has been wet for a long time, mineral deposits may have formed on the inside glass surfaces. Most of these are removable using our patented process. If mineral deposits have been on the glass for an extended period they may have etched the inside surface of the glass. This is a permanent condition that, so far, cannot be reversed. Our trained service personnel will be able to advise you of the condition and repairability of your windows.

Q After you finish doing my glass units, will they stay dry permanently?

A The simple answer is yes; however, our process is a permanent cure, not an instant one. We use liquid cleaners of various types to clean inside your units and this liquid, together with the moisture already inside the unit, has to vent out before you will have a completely dry unit. Depending on the location of the unit in the home (does it get lots of sunshine for example?) And the ambient temperature, it can take several days, or even weeks to totally dry out.

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